Terms of service

Tuber sale conditions

All online orders must be paid for at the time of ordering.

We cannot guarantee that items in your cart will not be purchased by other customers before you check out. 

Dahlia tubers are unable to be shipped to WA, TAS or NT due to quarantine.

Once an order is placed we cannot change, modify or combine existing orders or alter the method of payment.

Quality of Dahlia tubers

Tubers are checked to the best of our ability for viability and general quality before shipping.

We are diligent in removing plants with signs of virus however we cannot guarantee that all plants sold will be virus free. Virus can remain dormant in plants.

Willowbank Flora holds no responsibility for tubers after shipping. We are not responsible for storage, weather, planting conditions, animal damage or poor customer care. Follow the grow guide provided on our website for best results. 

Official Terms of Service

OVERVIEW
This website is operated by Willowbank Flora. Throughout the site, the terms “we”, “us” and “our” refer to Willowbank. Willowbank offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.